It’s The Audacity For Me
As a woman running a business, I am constantly striving to build a business that reflects my values and expertise. And when it comes to working with clients, we all want to make sure that the relationship is mutually beneficial and respectful. Unfortunately, there are times when a client just doesn't fit the bill, and it becomes necessary to cut ties. It's never easy, but sometimes it's a necessary part of maintaining your peace and preserving your sanity.
I know it's tempting to hold on to clients, especially in a competitive market. But sometimes, the client relationship isn't working out, and it's time to move on.
Here are a few signs that it's time to let go of a client:
They don't respect your boundaries: If a client is constantly pushing your limits and making unreasonable demands, it's a red flag. You are not a robot, and it's important to set boundaries that work for you and your business.
They micro-manage: A good client trusts your judgment and gives you the space to do your job. But if a client is constantly hovering over your shoulder, nitpicking your work and second-guessing your decisions, it's a sign that they don't value your skills and experience.
They don't value your expertise: If a client is constantly questioning your decisions or trying to do your job for you, it's a sign that they don't trust your skills and experience. You are the CEO for a reason, and it's important to work with clients who respect that.
They are not a good fit for your business: Sometimes, a client may not align with your values, goals or vision. It's important to be honest with yourself and recognize when a client is not a good fit for your business, and cut ties before it becomes a bigger problem.
They don't pay on time: Money is always a sensitive issue, but if a client is consistently late with payments, it's a red flag. It's not just a matter of cash flow; it's a sign that they don't respect your time or your work.
They're disrespectful: This one's pretty obvious. If a client is rude, dismissive, or condescending, it's time to show them the door. You deserve better than that.
So, how do you actually fire a client? It's not easy, but it's doable. Here are a few tips:
1. Be professional: Even if the client has been difficult to work with, you still want to maintain your professional reputation. Be clear, concise, and respectful in your communication.
2. Explain your reasoning: Don't just cut ties without explanation. Be upfront about why the relationship isn't working out. This can help the client understand where they went wrong and prevent similar issues in the future.
3. Offer solutions: If the client is willing to work on the issues, offer some solutions that might help. Maybe it's a change in communication or a different approach to the work.
4. End on a positive note: Even if the relationship didn't work out, it's important to end on a positive note. Wish the client well and thank them for their business.
Now, I know this is a serious topic, but let's add a little humor to the mix. Here are a few ways to tell it's time to fire a client:
1. You dread their emails more than your morning coffee.
2. You've developed a twitch every time their name comes up on your phone.
3. You've started daydreaming about telling them off in a creative and colorful way.
4. Your team has developed a drinking game for every time the client sends a passive-aggressive email.
In all seriousness, firing a client is never easy, but it's a necessary part of running a successful business and essential to prioritizing your well-being as a CEO. Working with people who value and respect your expertise is crucial for success. So, don't be afraid to let go of clients who don't meet those standards.
